Help Center

How long will it take for my thermostat to arrive?
Your thermostat will arrive within two weeks after your order is placed.
 
What are the eligibility requirements for this offer? 
In order to be eligible for the offer, the following requirements must be met:
• Applicant must be a residential SEMCO ENERGY Gas Company service customer at the time of equipment installation.
• Rebates are available on a first come, first serve basis and are contingent upon available program funding and subject to the terms and conditions.
• Must replace a non-programmable thermostat. Limit one thermostat per home.
• Primary heating system must be natural gas.
 
What is the SEMCO Energy Waste Reduction program?
Through innovative programs and tools, outstanding customer service, and a strong network of retail and contractor relationships, the SEMCO EWR program's mission is to help Michigan become more efficient, more productive, and a more comfortable place to live and work. The SEMCO EWR Program offers rebates to residential SEMCO ENERGY Gas Company customers and contractors on energy saving natural gas measures. These innovative and effective solutions help to lower energy use while improving the safety and health of its customers.
 
Who qualifies for SEMCO EWR program rebates?
All residential SEMCO ENERGY Gas Company customers and contractors that serve these customers may qualify for SEMCO EWR program rebates.
 
Is it required to use a contractor to qualify for a rebate?
No, do-it-yourself projects for most energy-saving measures are eligible for rebates.
 
When do projects need to be completed to qualify?
For a project to be paid before the end of the calendar year, a complete application must be received by November 30. Rebates will be processed on a first-come, first-served basis and rebates are contingent on available funding. Applications must be received within 60 days of the completed project.
 
What are the housing type definitions?
Single-Family – Site built up to and including four units. Manufactured – Prefabricated housing For information/rebates on multi-family (five units or more) please contact (855) 298-5387 or [email protected].
 
What if I have more questions?
For additional information, feel free to reach out to the SEMCO EWR program contact center at [email protected] or 855-298-5387. 
 
What if the payee is someone other than the account holder?
Please download the Rebate Reassignment Form here and complete and attach it to the Upload Document section of your submission.